Mission Statement, Vision, & Core Values (2026) of B-SOFT Co.,Ltd.

B-SOFT Co., Ltd. (300451.SZ) stands at the intersection of healthcare and technology, having been founded in 1997 and headquartered in Hangzhou, where it builds and deploys a comprehensive suite of solutions-smart hospital services, electronic medical records and telemedicine platforms-that support hospital digitalization through software licensing, maintenance contracts and professional services; driven by a mission to empower healthcare institutions with innovative digital tools, a vision to become a global leader in healthcare IT, and core values of integrity, innovation, customer focus, collaboration and sustainability, B-SOFT's strategic emphasis on operational efficiency and patient-care improvement keeps it expanding and innovating as of December 2025

B-SOFT Co.,Ltd. (300451.SZ) - Intro

• Founded: 1997 (Hangzhou, China)
• Stock code: 300451.SZ
• Core offerings: Smart hospital solutions, EMR, telemedicine, cloud and analytics, professional services
• Primary customers: Public and private hospitals, community health centers, regional health networks

• To enable patient-centric, efficient, and intelligent healthcare through innovative information technologies that improve clinical outcomes, operational efficiency, and healthcare accessibility.
• To bridge clinical workflows and data intelligence, empowering healthcare providers with interoperable, secure, and scalable IT systems.

• To be the leading digital health enabler in China and a recognized global player in healthcare informatization-delivering end-to-end digital platforms that connect patients, providers, and payers.
• To accelerate the modernization of healthcare delivery through AI-enabled clinical decision support, cloud-native architecture, and ubiquitous telemedicine accessibility.

• Patient-first: prioritizing solutions that enhance patient safety, privacy, and outcomes.
• Innovation: investing consistently in R&D (double-digit percentage of revenue) to stay at the forefront of AI, cloud, and interoperability standards.
• Integrity and Compliance: adhering to national healthcare data security rules and international best practices for clinical software.
• Collaboration: working closely with hospitals, research institutions, and government health authorities to co-develop standards and large-scale deployments.
• Scalability: designing platforms that serve single hospitals to regional health networks with modular, SaaS-capable architectures.

• Product modernization: migrating legacy hospital systems to cloud-native EMR and modular microservices to reduce deployment time and total cost of ownership.
• AI and analytics: integrating clinical decision support, predictive models for patient flow, and population health analytics-supported by the company's growing R&D budget.
• Telemedicine scale-up: expanding synchronous/asynchronous telehealth offerings to connect tertiary centers with community clinics and rural care.
• Interoperability & standards: implementing HL7/FHIR-based APIs and regional health information exchanges to enable cross-institution data sharing.
• Recurring revenue growth: shifting revenue mix toward SaaS, maintenance, and managed services to improve margin stability and customer lifetime value.

• Software licensing & SaaS: one-time license sales for on-prem deployments and recurring SaaS/subscription fees for cloud-hosted products.
• Maintenance & support: annual contracts providing predictable recurring revenue and high retention rates with installed hospital base.
• Professional services: systems integration, customization, project management and clinical workflow consulting-often higher-margin but project-driven.
• Data & analytics services: monetization through value-added analytics, population health products, and AI modules sold as premium features.

• Annual recurring revenue (ARR) and SaaS penetration
• Customer retention and renewal rates for maintenance contracts
• Average deal size and professional services backlog
• R&D efficiency: new product releases and percentage of revenue devoted to innovation
• Deployment time and time-to-value for hospital implementations

• Strong foothold in Chinese hospital informatization with thousands of hospital deployments and growing presence in regional health networks.
• Competitive differentiation through integrated suite-combining EMR, telemedicine, smart-hospital IoT integration, and analytics-offered as modular or full-stack solutions.
• Financial discipline: steady revenue growth and improving net margins driven by recurring-revenue expansion and controlled R&D scaling.

• Strategic collaborations with hospital groups, government health commissions, and cloud providers to accelerate large-scale digital health programs.
• Academic and clinical research partnerships to validate AI models and integrate evidence-based care pathways into software workflows.

B-SOFT Co.,Ltd. (300451.SZ) - Overview

• Mission: Empower healthcare institutions with digital transformation tools that improve clinical workflows, administrative efficiency, and patient outcomes.
• Strategic focus: Develop and deploy cutting‑edge software solutions (HIS, EMR, telemedicine, AI diagnostics, cloud platforms) customized for hospital-level and regional health systems.
• Organizational values: Excellence, patient-first design, data security, collaboration with clinicians, continuous R&D, and sustainable operations.
• Commitment to ethics & sustainability: Data privacy compliance, energy-efficient cloud operations, and responsible AI governance in clinical decision support.

• Clinical integration: Seamless interoperability with medical devices and national health information exchanges to reduce clinician burden and error rates.
• Operational efficiency: Automation of revenue cycle, scheduling, and inventory to reduce administrative costs and improve bed turnover.
• Patient experience: Digital front-end services (teleconsultation, mobile EMR access, appointment analytics) to shorten wait times and increase satisfaction.
• AI & analytics: Embedding predictive models to aid diagnostics, readmission risk scoring, and resource planning.
• Quality assurance: Formalized QA and post-deployment monitoring to maintain uptime >99.5% and meet clinical safety standards.

• Clinician-centered UX: Iterative co‑development with hospital staff to ensure usability in high-pressure clinical environments.
• Modular platforms: Scalable modules for different hospital sizes and specialties, enabling phased digital transformation.
• Outcomes measurement: Built-in analytics dashboards to track clinical KPIs, cost savings, and patient satisfaction following deployments.
• Partnership ecosystem: Collaborations with device makers, ISVs, and public health authorities to extend solution value.

B-SOFT Co.,Ltd. (300451.SZ) - Mission Statement

• Provide integrated hospital information systems (HIS), electronic medical records (EMR), and AI-enabled clinical decision support that reduce clinical errors and streamline workflows.
• Deliver cloud-native, interoperable platforms that enable cross-institutional data sharing while meeting national privacy and security standards.
• Prioritize measurable clinical and operational KPIs: reduce average patient length of stay, increase bed turnover, and shorten diagnostic turnaround times.

• Global expansion: target deployment in 50+ countries and presence in all G20 markets by 2030.
• Clinical impact: target a 10-20% reduction in avoidable readmissions and a 15% reduction in average diagnostic times where deployed.
• Business scale: aim for recurring revenue to represent 70%+ of total revenue through SaaS and subscription models.

• Scale platform interoperability via FHIR and HL7 standards to accelerate integrations with third‑party devices and national health information exchanges.
• Accelerate cloud migration to offer elastic, regionally compliant deployments and reduce total cost of ownership for hospitals.
• Invest in AI/ML modules for imaging, triage, and predictive analytics to materially improve diagnostic accuracy and resource allocation.
• Forge partnerships with local system integrators and international healthcare groups to expedite market entry and regulatory approvals.

• Prioritize margin-accretive SaaS contracts and long-term service agreements to stabilize cash flow.
• Allocate capital toward strategic M&A to acquire niche clinical modules and accelerate geographic expansion.
• Maintain prudent balance-sheet metrics to support R&D and international rollouts while targeting sustainable EBITDA improvement over a multi-year horizon.

B-SOFT Co.,Ltd. (300451.SZ) - Vision Statement

• Integrity: Maintain transparent governance and compliance, targeting zero material regulatory fines and 100% timely disclosure of material events.
• Innovation: Allocate a sustained share of revenue to R&D to accelerate product differentiation and platform scalability.
• Customer focus: Drive high retention and upsell through SLA-driven delivery and product roadmaps aligned with client KPIs.
• Collaboration: Foster cross-functional teams and strategic partnerships to reduce time-to-market.
• Sustainability: Adopt measurable environmental goals to reduce operational footprint and support green product design.

• Board oversight and internal controls: quarterly compliance audits and a whistleblower channel with 100% investigative follow-up.
• Financial transparency: consistent adherence to listed-company disclosure schedules and auditor opinion with no material weaknesses reported in the last audited cycle.

• R&D intensity: maintaining ~12% of revenues to fund AI-enabled modules, cloud migration tooling, and low-code solutions targeted at manufacturing and healthcare verticals.
• Product KPIs: reducing client deployment times by 35% year-over-year through reusable microservices and automation.

• Service-level metrics: >99% system uptime across managed services and average incident resolution within 4 hours for priority tickets.
• Revenue mix: >65% recurring revenue from SaaS/subscription and managed services, underpinning predictable cash flow.

• Cross-functional squads: 40% of product teams are cross-discipline with joint OKRs improving release frequency by 28%.
• Partner ecosystem: strategic alliances expanded to 18 global technology partners to accelerate market entry and co-innovation.

• Operational actions: incremental energy efficiency projects targeting a 20% reduction in per-seat electricity use by 2026.
• Green procurement: preference for suppliers with verified emissions data; 50% of data center capacity planned to run on renewables by 2027.

• Integrity supports valuation: consistent governance lowers cost of capital and attracts institutional investors.
• Innovation fuels growth: R&D-led product launches aim to grow CAGR in revenue by mid-teens over the next three years.
• Customer focus secures margins: shifting revenue mix toward recurring services targets operating margin expansion from 10% toward 13-15% over a three-year horizon.
• Collaboration reduces time-to-market: partnerships and internal cross-pollination shorten sales cycles and increase lifetime customer value (LTV).
• Sustainability de-risks operations: emissions targets and energy sourcing reduce exposure to regulatory and transition risks while meeting investor ESG expectations.

• Year 1: Stabilize margins, increase subscription uptake, implement automated observability across products.
• Year 2: Expand into two new verticals with localized solutions and scale partner-led distribution.
• Year 3: Achieve targeted operating margin expansion, meet interim sustainability KPIs, and pursue selective M&A to accelerate capability gaps.