Mission Statement, Vision, & Core Values (2026) of Kardex Holding AG.

Kardex Holding AG stands at the nexus of automation and logistics, operating in more than 30 countries with approximately 2,900 employees, a SIX Swiss Exchange listing since 1989, and a clear focus on delivering premium automated storage, retrieval and material flow solutions as a global AutoStore™ partner; driven by a mission to optimize intralogistics through a customer-centric lifecycle approach, the company backed innovation with over CHF 10 million in R&D in 2022 and maintains rigorous quality under ISO 9001:2015, inviting you to explore how its vision, mission and core values of respect, team spirit, reliability and passion translate into tangible efficiency gains, space savings and lower total cost of ownership.

Kardex Holding AG (0QOL.L) - Intro

• Global footprint: operations in more than 30 countries with sales and service networks across Europe, North America, Asia and other regions.
• Workforce: approximately 2,900 employees globally, including engineering, manufacturing, service and sales teams.
• Capital markets: listed on the SIX Swiss Exchange since 1989, reflecting a long-standing public-market presence.
• Product range: dynamic storage & retrieval systems, vertical lift modules, horizontal carousels, small-parts systems, automated high-bay warehouses, material flow controls and lifecycle services.

• Mission - Deliver intelligent intralogistics solutions that increase customers' operational efficiency, availability and total cost effectiveness through automation, modularity and service excellence.
• Vision - To be the world's most trusted intralogistics partner by combining engineering excellence, digitalization and sustainable lifecycle support to enable customers' growth and resilience.
• Core values - Customer focus, reliability, engineering quality, continuous innovation, sustainability and partnership-driven service.

• High availability and lifecycle service: focus on service contracts, retrofit upgrades and remote diagnostics to maximize uptime and extend asset life.
• Scalable automation: modular systems (including AutoStore™) to lower entry barriers for automation and support phased investment approaches.
• Sustainability & efficiency: design-for-energy-efficiency, material optimization and service models that extend equipment life and reduce total lifecycle emissions.

• Recurring revenue mix: increasing share from services and software to stabilize revenue streams and improve margin visibility.
• Margin expansion: product standardization and scale in production and aftermarket services aimed at improving gross and operating margins.
• Capital allocation: reinvestment into R&D, targeted M&A and partnerships (e.g., AutoStore™) to broaden solution portfolio and accelerate market penetration.

Kardex Holding AG (0QOL.L) Overview

• Mission: Optimize intralogistics processes with innovative systems and services to enhance efficiency and productivity.
• Customer focus: Act as adviser and true partner, supporting customers throughout the full life cycle of machines and systems.
• Quality & compliance: Certified to ISO 9001:2015 standards.
• Innovation commitment: Invested more than CHF 10 million in R&D in 2022.

• Space efficiency: Automated storage systems commonly provide significant footprint reductions compared with conventional shelving (industry cases often report space savings up to 70-85% depending on layout and solution).
• Productivity gains: Shorter pick/put cycles and higher throughput enabled by automated retrieval technologies and integrated software controls.
• Service continuity: Lifecycle services (maintenance, spare parts, retrofits) designed to extend operational availability and ROI.

• Vision: Become the preferred global partner for intralogistics, delivering solutions that materially improve customers' operational performance.
• Core values: Customer-centricity, innovation, reliability, sustainability and partnership-driven service.

Kardex Holding AG (0QOL.L) - Mission Statement

• Deliver automated storage & retrieval systems (AS/RS), dynamic shelving and integrated material handling solutions that measurably reduce footprint and retrieval times.
• Provide modular, scalable solutions and services across the product lifecycle: design, installation, commissioning, spare parts, remote diagnostics and preventive maintenance to maximize uptime.
• Maintain a customer-centric approach: tailor solutions to individual process needs, operational KPIs and total cost objectives.
• Drive technology partnerships (e.g., AutoStore™) and open-architecture integration to offer flexible order-fulfillment and goods-to-person solutions.
• Foster a corporate culture of enthusiasm, ownership and continuous improvement to sustain innovation and service quality.

• Positioning: Global provider of premium automated intralogistics with solutions for space-saving, order accuracy and throughput optimization.
• Innovation: Expand modular, flexible portfolios (including AutoStore™ partnerships) to support omni-channel fulfillment and Industry 4.0 connectivity.
• People & Culture: Cultivate positive spirit, enthusiasm and identification to retain talent and accelerate customer-focused innovation.

• Dynamic storage and retrieval systems: automated vertical and horizontal lift modules for dense, secure storage and fast retrieval.
• Small parts storage: high-density systems for order-picking accuracy and part protection, enabling batch and single-order workflows.
• Automated high-bay warehouses: scalable AS/RS for pallet handling and long-term storage with integration to WMS/WCS.
• AutoStore™ partnership: modular robotic grid solutions for flexible, high-throughput order fulfillment and easy scalability.
• Life-cycle services: commissioning, remote diagnostics, preventive maintenance, spare parts, retrofit and modernization.

• Consultative design: process & KPI assessment, material-flow simulation and ROI modeling prior to proposal.
• Modular implementation: staged rollouts to mitigate operational disruption and align CAPEX with growth.
• Service-led operations: global spare-parts logistics, remote monitoring and local service engineers to sustain uptime.

Kardex Holding AG (0QOL.L) - Vision Statement

• Respect - treating customers, partners and employees with integrity and empathy, tailoring solutions to specific needs.
• Team spirit - cross-functional collaboration across R&D, engineering, sales and service to deliver end-to-end systems.
• Reliability - delivering high-quality, certified products and consistent after-sales support.
• Passion - continuous innovation and commitment to improving materials handling and order fulfillment.

• Customer-centric design: modular systems and flexible service models to meet varied industry needs and volumes.
• Technology leadership: sustained investment in R&D and partnerships to maintain a competitive edge.
• Quality and compliance: adherence to internationally recognized standards to ensure dependable performance.
• Global reach with local service: combining international scale with regional presence for fast deployment and support.

• Respect & customer focus - solution scoping driven by deep needs analysis, bespoke configurations and lifecycle services that prioritize client ROI.
• Team spirit - integrated project teams for implementation, combining hardware, software and logistics expertise.
• Reliability - manufacturing and quality control aligned to ISO 9001:2015, supported by predictive maintenance and service contracts.
• Passion for innovation - ongoing R&D investments (CHF 10m+ in 2022) and collaboration with automation ecosystems such as AutoStore™.