Mission Statement, Vision, & Core Values (2026) of Burkhalter Holding AG.

From a Zurich workshop started by Ruth and Ernst Burkhalter in 1959 with just four employees to a national leader operating 84 group companies across 166 locations, Burkhalter Holding AG has transformed into a building-technology powerhouse-public since June 2008 and further expanded by the June 2022 merger with poenina holding ag-to champion Switzerland's Energy Strategy 2050 by fusing its mission of energy-efficient, lifecycle-oriented services with a vision that targets a 50% reduction by 2030, invests CHF 5 million in R&D by end‑2024, commits to 100 hours of training per employee annually and pursues a 20% market share uplift by 2025, all underpinned by core values of sustained reliability, rapid efficiency, system‑oriented sustainability, direct stakeholder engagement and entrepreneurial, business‑minded action that aim to decarbonize buildings while scaling smart, customer‑centred solutions.

Burkhalter Holding AG (0QO2.L) - Intro

• Founded in 1959 by Ruth and Ernst Burkhalter in Zurich, starting with four employees.
• Acquired by Zellweger-Luwa Group in 1987; management buy-outs in 1997 and 2000 returned independence.
• Listed on the SIX Swiss Exchange in June 2008 (ticker: 0QO2.L).
• Merger with poenina holding ag in June 2022 transformed the Group from electrical engineering into a full building-technology provider.
• Strategic orientation supports Switzerland's Energy Strategy 2050, focusing on energy efficiency and decarbonisation of the building stock.

• Mission: Deliver safe, reliable, energy-efficient building-technology solutions from design through operation, integrating electrical engineering, HVAC controls, automation and smart-building services.
• Vision: Lead Switzerland's transition to energy-efficient, digitally enabled buildings by offering end-to-end technical services that reduce energy demand and enable sector decarbonisation.
• Core values:
  • Customer-centricity - local presence with national reach.
  • Safety & quality - certified processes and skilled tradespeople.
  • Innovation & sustainability - focus on energy efficiency and smart solutions aligned with Energy Strategy 2050.
  • Independence & entrepreneurial spirit - sustained since management buy-outs and continued public listing.

Burkhalter Holding AG (0QO2.L) - Overview

• Provide comprehensive building technology services that enhance energy efficiency and sustainability across the Swiss construction sector.
• Deliver high-quality, reliable and efficient solutions tailored to clients' technical, economic and regulatory needs.
• Integrate environmental and climate protection measures across the building lifecycle to reduce greenhouse gas emissions in Switzerland.
• Prioritise vocational training and the development of the next generation of skilled workers to support the energy transition.
• Act as a trusted partner in implementing the Swiss Federal Government's Energy Strategy 2050 through practical, scalable solutions.
• Commit to continuous innovation, quality assurance and customer satisfaction to remain at the industry forefront.

• To be Switzerland's leading full‑service provider for sustainable building technology, enabling decarbonisation, resilience and smart buildings at scale.
• To transform client assets into low‑carbon, energy‑efficient infrastructure through integrated electrical, HVAC, fire safety and digital building solutions.
• To champion lifecycle thinking: design, build, operate and retrofit buildings for long‑term climate and cost performance.

• Quality & Reliability - rigorous standards, certified processes and measurable outcomes.
• Customer Centricity - solutions designed around client needs, compliance and lifecycle cost-effectiveness.
• Sustainability - energy efficiency, renewables integration and emissions reduction embedded in every project.
• Innovation - adopting digital building management, smart metering and IoT to optimise operations.
• People & Training - investment in apprenticeships, continuing education and safe working environments.
• Integrity & Compliance - transparent governance, regulatory adherence and responsible procurement.

• Support for Energy Strategy 2050 via electrification, efficiency upgrades and renewable integration in buildings.
• Scale workforce training: apprenticeships and in‑house upskilling to ensure skilled labour for retrofit and new‑build projects.
• Deploy digital energy management systems to reduce operational consumption and deliver verifiable CO2 reductions.

• Electro-technology: design, installation and smart control systems for residential, commercial and industrial buildings.
• Heating, Ventilation & Air Conditioning (HVAC): efficient installations, heat pumps and system optimisation.
• Fire protection & safety systems: design, installation and maintenance to regulatory standards.
• Building automation & energy management: IoT, BMS and data-driven energy optimisation.
• Service & maintenance: lifecycle services that preserve performance and reduce lifecycle emissions.

• Adherence to Swiss and EU technical standards, safety regulations and environmental laws.
• Participation in national energy programmes and alignment with Energy Strategy 2050 targets.
• Internal KPIs for safety, training hours per employee and project CO2 performance monitoring.

Burkhalter Holding AG (0QO2.L) - Mission Statement

• Deliver integrated building technology solutions that prioritize energy efficiency and long-term sustainability.
• Accelerate adoption of smart building systems to improve operational performance and occupant comfort.
• Provide tailored customer experiences through personalized services and streamlined project management.
• Invest in employee development to maintain technical excellence and innovation capacity.

• 50% reduction in carbon emissions by 2030 (against company baseline).
• Investment of CHF 5,000,000 in research & development by end-2024, focused on smart building solutions and digitalization.
• 100 hours of training per employee annually to foster continuous learning and technical upskilling.
• Target to increase market share by 20% by 2025 through service expansion and international business development.

• Sustainability - measurable carbon-reduction targets and lifecycle-focused solutions.
• Innovation - systematic R&D investment (CHF 5M target) and rapid prototyping of smart systems.
• Customer Centricity - personalized service models and efficient project management workflows.
• Excellence in People - commitment to 100 training hours per employee yearly and skills retention.
• Integrity & Safety - adherence to regulatory standards and rigorous on-site safety protocols.

• Scale smart building deployments combining HVAC, electrical, security and IoT analytics.
• Measure and report emissions transparently with periodic progress reviews against the 2030 target.
• Allocate CHF 5M R&D budget to projects that demonstrably reduce energy use or cost of ownership.
• Standardize a 100-hour annual development program per role category and track completion rates.
• Deploy customer-facing digital tools to improve project timelines and satisfaction metrics.

Burkhalter Holding AG (0QO2.L) - Vision Statement

• Sustained reliability: building lasting solutions with high first-time-right delivery rates and low lifecycle failure rates.
• Efficiency is our buzzword: rapid project execution from concept to commissioning, supported by lean planning and digital workflows.
• Sustainable: embedding environmental and climate protection across design, construction and operation, targeting meaningful CO2 reductions.
• Networked and system-oriented: delivering integrated electrotechnical, HVAC, automation and energy services through coordinated teams and partner networks.
• The personal touch: direct, straightforward communication with clients and contractors to foster trust and repeat business.
• Very business-minded: entrepreneurial decision-making and proactive value creation across business units.

• Reliability KPIs: on-time delivery rate, first-time-right installations, warranty claim rates.
• Efficiency KPIs: project lead time, utilization rates, digital adoption (BIM/IoT) across projects.
• Sustainability KPIs: CO2e per m2 of serviced building, share of renewable-energy projects, energy savings delivered to clients (MWh/year).
• Network/system KPIs: cross-selling rate, integrated-solution revenues, partner network growth.
• People KPIs: employee retention, apprenticeship completions, safety incident frequency rate (FIR).
• Financial KPIs: revenue growth, EBITDA margin, free cash flow, return on invested capital (ROIC).

• Scaling integrated service lines (electrical, HVAC, automation, energy management) to increase share of recurring and service revenues.
• Investing in digital platforms (BIM, IoT building management, predictive maintenance) to shorten project cycles and raise utilization.
• Rolling out energy-modernization programs for clients with quantified savings targets (kWh and tCO2 avoided).
• Strengthening local teams to maintain "personal touch" while enabling centralized procurement and project governance for cost efficiency.
• Maintaining disciplined capital allocation-targeted M&A, capex for productivity, and conservative leverage to preserve investment capacity.